NovaraProduct
See exactly how jobs get done.
Not just features — real workflows. Here's how Novara handles the scenarios your team faces every day, from the first customer call to final payment.
Live action stream
Lead created from inbound text
Job scheduled and assigned to Mike R.
Change order drafted for approval
Invoice prepared and ready to send
A customer texts about a leak
It's 10 AM. A customer sends: “Our kitchen faucet is leaking pretty bad. Can someone come today?” Here's what happens next.
Lead created automatically
Trade tagged as Plumbing, urgency set to High, contact info pulled from the message.
James Chen
Plumbing — Kitchen faucet leak
Novara finds an available tech
Novara checks who's available with plumbing skills and proximity to the job site.
Carlos Reyes
Available at 1:00 PM — 4 mi away
One-click dispatch
Assign Carlos to the job. He gets a push notification with the address and customer notes.
Job #3051 dispatched
Carlos Reyes — Today, 1:00 PM
Customer gets an update
James automatically receives an SMS with the tech name and ETA.
“Hi James, Carlos is on his way. ETA 1:00 PM today.”
Morning dispatch in 5 minutes
It's 7:30 AM. You have 8 jobs today, 3 techs, and 2 jobs still unassigned. Here's your morning.
Dispatch — Today
Mike R.
Bathroom remodel
312 Oak St — 9 AM
Drywall repair
88 Pine Ave — 1 PM
Cabinet install
44 Elm Dr — 3 PM
Carlos R.
Faucet repair
15 Maple Ln — 9 AM
Water heater
201 Cedar — 11 AM
Dana K.
HVAC tune-up
90 Birch St — 10 AM
2 unassigned
Gutter clean — 77 Ash Ct
Priority: Normal — 2 PM
Outlet install — 330 River Rd
Priority: Normal — 4 PM
Open dispatch dashboard
See all 8 jobs laid out by technician and time slot. Two jobs are highlighted amber — no one assigned yet.
Assign the unassigned
Dana has a gap at 2 PM. Assign the gutter clean job to her slot. Carlos can take the outlet install at 4 PM after his water heater job.
Everyone gets their schedule
Mike, Carlos, and Dana see their updated schedules on iOS. Customers get "your tech is scheduled" confirmations automatically.
Screenshot: Dispatch dashboard view
Job scope changes mid-project
Sarah wants to add a tile backsplash to the bathroom remodel. Instead of a verbal agreement that leads to a dispute later — here's how it's handled.
Tech captures the request on-site
Mike opens the iOS app and captures photos of the area so HQ has visual context for the added scope.
Change order drafted automatically
Novara creates CO-001 with scope details, material estimate at current pricing, and labor. Total: $1,200.
Customer approves via link
Sarah gets an approval link by email or text. She reviews the scope, sees the price, and taps Approve. Done in 2 minutes.
Margin protected, scope documented
The change order is timestamped with Sarah's approval. The job total updates to $5,400. No disputes.
Change Order
CO-001
Add tile backsplash
Bathroom remodel — Job #3042
Approved by Sarah Miller
Mar 7, 3:42 PM via approval link
Updated job total
End of the week — billing
Friday afternoon. Five jobs completed this week. Instead of chasing paperwork over the weekend, invoices go out in minutes.
Completed jobs — ready to invoice
Bathroom remodel
Sarah Miller
$5,400
Invoice sentKitchen faucet repair
James Chen
$380
Invoice sentHVAC tune-up
Rivera residence
$275
PaidDrywall patch
Tom Bradley
$650
DraftOutlet installation
Nguyen family
$225
DraftDashboard shows what needs billing
Completed jobs without invoices are flagged. You see the scope, change orders, and photos — everything needed to invoice.
One-click invoice generation
Click "Create invoice" on any completed job. Line items auto-populate from the job scope and approved change orders.
Synced to QuickBooks automatically
Invoices sync to QuickBooks Online — no manual data entry. Customer records stay in sync across both systems.
Customer gets invoice with payment link
Sarah receives her invoice via email with a clean breakdown: original scope, change orders, and total. One link to pay.
Built for each role
Different people, different views — same system.
See revenue by trade, track collection rates, and catch margin problems before they compound.
Dashboard view
This week's revenue by trade
Plumbing: $2,480 | Remodel: $5,400 | HVAC: $275
Move from lead intake to crew assignment in minutes, not hours. No phone tag, no lost context.
Example
Assign the gutter clean job to Dana's 2 PM slot
Dana notified, customer confirmation sent
Open the iOS app, see your schedule, capture photos, and update job status — customer notifications go out automatically.
Example
Upload 3 photos → mark job complete
Photos attached, customer notified, invoice queued
Try it with a real job
Create your first job, assign a tech, and send a customer update — all in one trial session.
Setup in about 10 minutes. 14-day trial on all plans.